Other Policies

Booking Policies

Bed Type Policy 

Any request of bed type will be subject to availability, we can’t guarantee all the bed type request.

Age Requirement Policy 

Guest below the 15 years old must be accompanied with parents. We respectfully reserves the right to check identification.

Extra Bed Policy 

Could be setup in all room types, except; Superior, with additional charge      

Connecting Room Policy 

Any request of connecting room will be subject to availability. Available at Deluxe Pool View, Deluxe Pool Side and Deluxe Pool Access

Check-in & Check-out Policies

Check in Policy

Early check-in is not guaranteed and subject to availability.

Late Check out Policy

Late check out until 6 PM will be charged 50 % from Room Rate and full charge applied after 6 pm, and subject to availability.

Deposit Policy 

Incidental deposit is applied upon arrival by cash or credit card.

ID Requirement  

Valid ID required upon arrival is a must.

Payment policy 

We accept almost all credit card and cash for the payment. Based on Government policy, settlement by credit card and cash payment are charged in local currency (IDR).

General Policies

Accessibility policy

We are very pleased to welcome all of the hotel guest, a disable access in room & hotel area is available.

Pet Policy

For the convenience of other guest, you are not permitted to bring a pet to room and hotel area.

Durian Policy

For the convenience of other guest to bring & eat Durian is forbidden in the room and hotel area.

Outside drink & food policy 

Corkage charge will be applied if you bring outside food & drink to restaurant or pool area.

Smoking Policy 

Smoking are strictly forbidden inside the room and some public areas. We respectfully reserves the right to assign the penalty.

Online Taxi Policy

For your convenience holiday, we provide you some transportation choices. Either Hotel Transportation, Local Transportation or Argo Taxi.

Film, Photography & Drone Policy

Hotel management is allowed for film, photography and drone activity for the third party with terms & conditions attached [pdf]

VIDEO, FILM, PHOTO AND DRONE POLICY

All video, photography and film activities must be approved by Ramada Encore Seminyak Bali

Please contact our Assistant Director of Marketing to coordinate your film and/or photo and/or interview needs: adom@ramadaencoreseminyakbali.com

How to ask the permit? 

All commercial photo, video, film including ‘non-profit’ and student productions on Ramada Encore Seminyak Bali property requires for approval. This includes for pre-wedding/wedding and other professional photo. This policy is not applied for personal use with low standard camera/video tools.

Ramada Encore Seminyak Bali has the right to refuse granting a permit for any reason.

Location fees start at IDR 800,000 for minimal photography (i.e., non-intrusive, exterior shots) and range varying on time requirements, crew size, locations requested, and staffing needs.

Please contact us with minimum of three working days’ notice prior to date of shoot. To obtain permit, please email adom@ramadaencoreseminyakbali.com with the following information:

  • Name of Producer & Company:
  • Purpose (i.e., commercial, wedding photography, student project):
  • Brief Description (i.e., one photographer and one assistant shooting one couple for engagement photos, minimal props may be used, no lights will be set up):
  • Locations Requested:
  • Requested Shoot Date:
  • Estimated Time on Property:

DRONE POLICY

For the guest, employee and company’s safety and convenience, as well as for individual privacy, Ramada Encore Seminyak Bali prohibits the operation or use of unmanned aerial system or drones by general public without the prior written authorization from Ramada Encore Seminyak Bali Management. This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalist operating above or within Ramada Encore Seminyak Bali area boundaries.